Something isn't working
Tell us what you were doing and what you saw. A screenshot helps more than anything else.
Contact
One inbox, read by a person. We usually reply within two working days — if it's about billing, we'll get to it faster.
Email us
Hello@lumivra-astro.comWhat to write about
Tell us what you were doing and what you saw. A screenshot helps more than anything else.
Refunds, plan changes, a charge you don't recognise, or a promo code that won't apply.
You can export or delete everything yourself from the Privacy Centre in the app. If you'd rather we did it, ask here.
Happy to talk. Say who you write for or what you have in mind.
Before you write
Most questions — birth times, accuracy, pricing, privacy — are already answered on the FAQ. It'll usually be faster than waiting on us.
One thing we can't do: give personal readings by email. Everything we have to say about your chart is in the app, and the chart guide will answer follow-ups.